Special Announcement | A Job Well Done and New Beginnings
Any job well done is more than just a paycheck. In our industry, a job well done is exemplified by taking care of your customers, policyholders, staff, and of course, family, […]
Agents: Request for Information
With all the rapid & recent changes, the need for timely communication is critical. Over the past several weeks, we have seen many changes take place within our appointed agencies. […]
DFS Approved Rate Changes – Personal Lines
Our rate changes are for Mid-Hudson Co-Operative Ins Co. (only)for New & Renewal Business effective 5/1/20 : Homeowners & Seasonal HO +3% on base rates only Landlord Packages: +2.5% on Base Rates only […]
Relationships, Retention, and Profit
Last week we talked about how to provide great customer service during a crisis. One of the seven points we listed was to Continue to Focus on the Customers You […]
How to Provide Great Customer Service During a Crisis
We are in a service business, and communication is always vital. During the current COVID-19 crisis, communication is critical for retaining the trust, loyalty, and business of your customers. In […]
COVID-19 Economic Hardship
Effective: March 30, 2020 To All Policyholders of Mid-Hudson Co-Operative Insurance Company, Claverack Cooperative Insurance Company and Midrox Insurance Company on behalf of Statewide Underwriting Services. The New York State […]
POLICYHOLDER NOTIFICATION COVID-19 (Coronavirus)
This policyholder notification is being sent at the request of the New York Department of Financial Services to all insureds that have a Businessowners’ policy, Special Multi-Peril policy, Commercial Multi-Peril […]
CE Courses Rescheduled
In response to the current public health threat related to the COVID-19 pandemic, Statewide Underwriting Services has cancelled previously scheduled Continuing-education courses for April & May 2020. New CE Course dates have been […]
New York Insurance Co-Ops Announce Corporate Affiliations
Mid-Hudson Co-Operative Insurance Company, Midrox Insurance Company, and Claverack Cooperative Insurance Company have recently joined forces under a new management company, Statewide Underwriting Services (SWUS). The new affiliation with Statewide […]
Combating weather-related hazards
WINTER IS UPON US, and with the colder weather comes increased risk of loss. Weather-related emergencies can occur at any time. Proper underwriting and communication to your insureds can help […]