Privacy Policy
Effective Date: January 1, 2025
Last Updated: February 17, 2025
1. Introduction
Statewide Underwriters Agency, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with us, or sign up for our services, including our newsletter.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
- Contact Information: Name, email address, phone number, and mailing address.
- Insurance Information: Policy details, claims history, and other relevant data.
- Financial Information: Payment details, if applicable.
- Communications: Emails, inquiries, and support requests.
B. Information Collected Automatically
- Device and Browser Information: IP address, browser type, and operating system.
- Usage Data: Pages visited, time spent, and actions taken on our website.
- Cookies and Tracking Technologies: Used to enhance user experience and analytics.
C. Information from Third Parties
- Insurance Providers & Partners: When applicable, we may collect data from affiliated insurance providers and business partners.
- Public Databases & Compliance Services: For fraud prevention, verification, and regulatory compliance.
3. How We Use Your Information
We may use your personal information for the following purposes:
- Providing Services: Processing insurance applications, managing policies, and handling claims.
- Marketing & Communication: Sending newsletters, promotional materials, and industry updates.
- Regulatory Compliance: Meeting legal obligations under New York State Department of Financial Services (NYDFS) cybersecurity regulations.
- Security & Fraud Prevention: Detecting, preventing, and responding to fraudulent activities or security threats.
- Improving Services: Enhancing our website, customer experience, and business operations.
4. How We Share Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who assist with website hosting, analytics, or customer support.
- Regulatory Authorities: As required by New York State Insurance Law and NYDFS Cybersecurity Regulation (23 NYCRR 500).
- Business Partners: If you request coverage through an affiliate or insurance carrier.
- Legal Compliance: If required by law, subpoena, or legal proceedings.
5. Your Rights & Choices
A. New York Residents
Under New York State Insurance Law, you have the right to:
- Access the personal data we have about you.
- Correct inaccurate or incomplete information.
- Request Deletion of certain data, subject to regulatory requirements.
B. California Residents (CCPA)
If you are a California resident, you may have additional rights, including:
- The right to opt-out of data sharing for advertising.
- The right to request a copy of your personal data.
- The right to not be discriminated against for exercising privacy rights.
To exercise these rights, contact us at [Insert Contact Email].
6. Data Security & Retention
We implement industry-standard security measures, including encryption, firewalls, and multi-factor authentication, to protect your personal information.
- Data Retention: We retain data only as long as necessary for business, legal, and regulatory requirements.
- Breach Notification: In the event of a data breach, we comply with NYDFS Cybersecurity Regulation and will notify affected users as required by law.
7. Cookies & Tracking
We use cookies to:
- Improve website performance
- Personalize user experience
- Track analytics
You can disable cookies in your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.
9. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with a revised “Effective Date.”
10. Contact Information
For questions or to exercise your rights, contact us at:
Mailing Address: 220 Harborside Drive, Suite 203
Schenectady, NY 12305
Phone: (518) 672-4712